Frequently Asked Questions
Chip Richarte High School
2295 N Austin Ave, Georgetown, TX 78626
You can check out the Sponsorship Info page linked in the header or email sponsor@hrcra.com to get more informaiton.
There is ample (and FREE) parking available for participants, spectators, and volunteers in the Georgetown High School - Annex Building Parking lot.
Be sure to enter the parking lot through the entrance located off N. Austin Ave. The entrance off Stadium Dr. will be closed for participant safety.
Once the events begin, you will experience delays, so please plan to arrive early.
Go to Event Info -> Event Parking for more information.
Yes! Every participant will get a commemorative medal and shirt with their registration.
Check out Event Info -> Packet Pick-Up for the most up-to-date information.
You have two options. You may send someone to pick up your packet on your behalf, or you can purchase Race Day Packet Pick-Up through the add-ons feature in RunSignUp for an additional cost.
How to add Race Day Packet Pick-Up:
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Sign In to RunSignUp
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Go to your Profile
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View your events under Upcoming Events
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Click Manage Registration next to the registration that you are editing.
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Click Add-On menu item located on the top OR left of Race page
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Edit the quantity of the Add-On that you would like
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Click Continue
Yes! If you cannot make it to packet pick-up, you can send a friend to pick it up for you.
If you or a friend cannot make it, we offer Race Day Packet Pick-Up for just $15. This allows you to grab your race packet and t-shirt on race morning. We understand it’s not always easy to attend our scheduled packet pickups, so this option ensures you’re ready to run without the hassle.
Check out Event Info -> Packet Pick-Up for more information.
Yes, you can! We do ask that if you are picking up for a group of 6 or more, you send us the list beforehand to allow us to pre-pull the packets for you.
Check out Event Info -> Packet Pick-Up for deadlines and more information.
Participants will have until 2 weeks prior to the race to change their shirt (giveaway) size on RunSignUp. You can find out how to update it online here.
If it is within two weeks of the race, we allow every participant the opportunity to pick up the shirt size they’ve ordered during registration. If you’d like to exchange your shirt size, please bring your unworn shirt to the Registration tent after the event concludes. If your size is available, we are more than happy to exchange it for you.
Gear Check will be available for participants to leave items while running. The Gear Check tent in post-race will be open from 6:00 AM - 11:30 AM. Items not claimed will be donated after the event.
Strollers and wheelchairs are welcome! We kindly ask that you follow runner etiquette by starting toward the back of the crowd to help ensure a safe race for everyone.
Rollerblades and other skates are not allowed on the course.
Bicycles may only be used by registered guides, bike medics, and event staff.
Yes! Parents are welcome to run alongside their child even if they are not registered for the Kids & Family 1K or another event. Please note that only registered participants will receive a bib, shirt, and medal.
For safety and liability reasons, dogs are not permitted on the course. However, you’re welcome to bring your furry friend to enjoy the post-race festivities with you!
Yes, headphones are allowed. For your safety, please stay alert to course signage, announcements, and other participants while running.
Hydration stations will be available approximately every 1.5-2 miles. Each station will have water & electrolytes. Restrooms will be available on course, just past the water stations approximately every 2 miles.
Yes, our timing partner, Laurel, will provide live tracking throughout the race.
Check out Event Info -> Timing & Results for more information.
There is a QR code on the race bibs that will direct you to your race results. Results for each race will also be posted through the event.
Check out Event Info -> Timing & Results for more information.
Participants have 4 hours to complete the Half Marathon course and 2 hours to complete the 10K & 5K courses.
Yes, we love our walkers! You are more than welcome to walk or run; our time cut off for the 5K/10K is 2 hours and 4 hours for the Half Marathon.
Yes, pacers will be available for the following finishing times:
1:30, 1:40, 1:50, 2:00, 2:10, 2:20, 2:30, 2:40, 2:50, 3:00, 3:30, and 4:00.
The addition of separate divisions and overall awards for adaptive athletes will be determined based on participation levels.
Sometimes, there are weather events beyond our control. But if there is a threat of more severe weather, we will have two 30-minute delays. After two delays, if race officials determine the course is unsafe because of weather conditions, race officials may cancel, delay, or change the event in case of extreme weather or other conditions that may affect the safety and health of participants. This will be communicated via email, social, and text messages.
Yes! Participants will have until 2 weeks prior to the race to transfer their BIB to another person. You can find how to transfer online here. Requests after the deadline will be considered but are not guaranteed.
We do not offer refunds. However, Event Insurance is available through RunSignUp at the time of registration. This optional coverage allows you to request a refund directly through RunSignUp if you’re unable to attend. Please note: Event Insurance must be purchased during registration and cannot be added afterward, as it is a third-party service.
View the full refund policy under Resources -> Refund Policy and see other FAQ questions for potential options to transfer your registration to another individual.
Yes! You may upgrade or downgrade your event distance. This can be done online at least 2 weeks prior to the race. You will be required to pay the difference when upgrading your registration, and refunds are not be issued if you downgrade your event. You can find out how to transfer online here.
Requests after the deadline will be considered but are not guaranteed and can be made using the Contact Us page.
If you would like to change your race on-site (before the race begins), visit the registration/packet pick up tent on-site at the event.
If you decide to not run the full distance mid-race, please notify the staff at the timing tent at the start/finish line after you finish.
You have the option to defer your race entry to a future date (not to exceed 12mos) this request must be made at least 2 weeks prior to the race. Requests after this deadline will be considered but are not guaranteed.
You can make this request by going to the Contact Us page.
Visit the web page below - (https://requestmyrefund.com/fanshield/refund). We recommend selecting the “File A Refund Request” at the bottom of the confirmation email if you paid for RegShield Insurance when registering for the race.